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Oracle Content Management | An Example of MIS

26 Feb

Hi followers! Another week = another exciting blog. Last week I promised to write more about types of Information Systems. I thought that a bigger example will show us how it actually works within the company. Oracle’s work is a good example, so have a look at the below material. Thank you!

Oracle Corporation is an American multinational computer technology corporation with headquarters in Redwood City, California, United States. The company specializes in developing and marketing computer hardware systems and enterprise software products – predominantly its own brands of database management systems. Oracle is the third-largest software maker by revenue, after Microsoft and IBM.

logo of Oracle

Unmanaged content is taking a huge toll on today’s businesses and it affects productivity, complicates regulatory compliance, increases business and legal risks, and drives up the cost of making business.

Workers spend a lot of time while looking for specific documents. They sometimes can’t find the emails, presentations, financial reports, contracts, research files and other content needed to do their job. They may not be able to quickly connect with other team members and customers in real time to share important information. Basically, the management and maintenance of unstructured content can cost the organisation time and money. In order to avoid it a good Management Information System is crucial to the business.

Oracle Content Management offers the most combined, usable Enterprise Content Management (ECM) platform in today’s market. With centralized control across single or multiple sources, common core functionality, and easily scalable content management capabilities, Oracle provides content management solutions for all content types and all users—no matter where they work in the enterprise. Because it is built on Oracle Fusion Middleware, Oracle Content Management integrates effortlessly with Oracle’s other solutions—including business intelligence, business integration, and process management—making content management an important part of any overall business strategy.

An interesting fact: 80 % of the digitized information in a typical company is in the form of unstructured data such as documents, e-mail and images.

They have a solution to many companies and that is an effective enterprise content management (ECM) system that can consolidate all digital content into a single repository based on service-oriented architecture (SOA), so it is accessible and available to those with authority wherever they are in the enterprise. This system may be difficult to implement, because it must provide internal, external, and platform solutions that make it possible to;

  • Handle both structured and unstructured content, integrating them into a single, centralized repository
  • Share content across the enterprise, regardless of the contributor, content type, format, delivery API, consumer, or method of contribution (Web browser, desktop application, HTML form, and so on)
  • Manage content throughout its life-cycle, applying control and support to each phase from creation through destruction

Oracle

With Oracle Content Management solutions, content management quickly becomes a vital part of organisation’s business strategy, benefiting by:

  • Improving operational efficiencies and increasing productivity
  • Achieving compliance and mitigating risk
  • Reducing integration costs
  • Lowering total cost of ownership
  • Minimizing training and administration costs

This system includes solutions for documentation management, web content management and digital asset management.

I hope that now you know a bit more about IS; especially, Management Information Systems. They are very important to all businesses and extremely helpful in performing day-to-day duties. Thank you for attention bloggers ! :) Next week I will post my final blog.

Sources:

Oracle Content Management

History of Information Systems

25 Feb

Hey guys,

This time I’m going to do things a little differently instead of explaining what an information system is and how it can benefit a business I’m going to tell ye about the history of information systems and how they have progressed in the past 40/50 years! I think that if you know the history behind something it will help you remember and gain an interest in a certain topic.

The history of information systems only span five decades. Yet from its inception, IS has done more to expand business and industry into global markets than any other convention in history! Today the backbone of IS is know as the World Wide Web, Internet, or with a business a Local Area Network. It wasn’t until after World War 2 that this industry started to grow. It saw the birth of the first practical computer which now however isn’t all that great it would be the equivalent of your typical calculator. But to be fair it did inspire others to gain interest in this industry and  this background from the early days of simulation, OR, and new technologies birthed studies into the areas of what became known as Information Systems.

By the mid-sixties IS was already forging its way into business mainstream. While computers remained out of reach for most businesses, telecommunications made its mark with the TELEX machine. This step gave businesses the ability to communicate within its own organization anywhere in the world at any time and effectively pass instructions and information. The use of computer in business and industry usually started off in the accounting departments. It was assumed that this area would know the most about using numerical machines and the lack of understanding in how important databases could be other areas of the business. By this time a number of business school began developing Management Information System  programs to meet the growing need of IS managers.

As IS begins to receive its own autonomy and large budgets in corporations, many technical savvy managers of these new departments begin spending huge amount of money on systems and software at their own discretion and many time out spend all other departments without any returns to the business. These were troubling and risky times for CEO’s deciding to direct the business into IS based systems . The systems and software were complex, continually changing, and the people that knew the systems tended have their own agendas. Out of this turmoil came the basis of how IS develops with in businesses.

The mid-eighties were the time most manufacturing companies began to shift to IS to forecast sales, take orders, and manage distribution of products. Time Berners-Lee developed the World Wide Web in 1989. This protocol HTML used over the existing Internets that had been constructed opened up a new era of EDI the world had never seen. Where by the mid-1990’s it became apparent that there is no way for a corporation to efficiently do business without a solid functioning IS setup inside its own walls as well as connected with its supply-chain vendors and distributors. EDI once known as Electronic Data Processing  have now brought profit margins so low that any business that does not prepare itself will be out of business in the next five years.

IS is a technology driven system. With out it, business would not be what it is today. It has evolved over the past forty years to being the back bone of business, yet the simple application rules created in the 1960s and 1970s are still very relevant in any application where data or information is transferred in what ever business model it is applied to no matter the complexity.

Hope you guys found it interesting!

http://www.uh.edu/~mrana/try.htm#PD

Information systems in the banking sector

25 Feb

One sector that has grown & improved dramatically with IS is the banking sector.  The advantages of information systems are not confined to the banks but let’s see how exactly it has helped banks to improve and become more efficient.

Before information systems, banking was a very timely process; everything had to be done manually.

Information Systems have improved banking in several ways:

  • More work can be done in lesser time- This benefits both the banks themselves and the bank users, queues are shorter & less staff need to be employed
  • Quicker decision making- Important decisions can be made a lot quicker- for example when applying for credit, banks can quickly assess the person through the IS system by simply using their name & details.
  • Process the transactions quickly- Transactions can be done a lot faster not only in the bank but also by use of debit card by bank users elsewhere or at ATMs.
  • Manage online transactions- People can now do their banking without going near the bank by simply using online banking. This again saves on labour for the banks. You can make payments, transfers or check your bank statement online. Online banking is a result of implementation of Information systems in the banks.
  • Providing better customer care along with other customer support services- Banks have more information at hand on a person & so can be more helpful. For example if you wanted to cancel your bank card, information systems allow the bank to look up one detail about you and find the account you wish to cancel within minutes.

 

Together this results in improved efficiency and productivity for banks.

Recently we have also seen how important every element of the system is for banks, with the Ulster Bank computer break down (June ’12) causing major problems & proving to take a long time to get fixed- some people not getting their wages until weeks after they were due!

How a business would make its Information System better for the environment

25 Feb

In the competitive business environment companies are constantly looking to expand and improve, so as to attract new customers. Business are striving to become ‘greener’ and better for the environment everyday. This relatively new phenomenon was been proven to attract customers to these ‘green’ businesses as they feel they are helping the environment by supporting them.

How can this be applied to Information Systems however? We can clearly see that data centers and computer networks can account for an very large percentage of many companies’ total energy consumption. There are several steps a company can take to cut this now and make its information system more environmentally friendly. This could save the company money and energy, and allow them to report that they have cut their overall carbon footprint and are doing their bit to preserve the environment.

  • The company can audit current IT systems and improve power management. This could involve simply shutting down a system when before it would be left on standby. The company should check if its systems are being over cooled, or over heated. It should examine whether the system is being utilized to its full potential.
  • If upgrading systems it should make sure any old hardware is properly recycled. Or perhaps be used else ware.
  • Make sure upgrades are strictly necessary. Systems may not have to be continuously updated. There is a large problem with old or obsolete technology filling up landfills, so make sure the upgrade is vital before upgrading,
  • Buy energy efficient hardware. Might be more expensive in the long run but will save on energy costs.
  • Virtualize your operations and cut costs dramatically. There are different technologies that allow you to do this, like VMWare, Parallels, and Citrix which may allow you to cut down on the number of servers used.
  • Shut down the systems at night. Also see if you can run the system on power saving mode while using it. 

 

There are both easy and more complicated methods of making your information system more environmentally friendly as outlined above, but it is very do able and has several benefits for a business.

 

Sources:

http://blog.wellsfargo.com/environment/2011/04/going_green_can_help_your_small_business.html

http://blogs.hbr.org/leadinggreen/2008/09/three-steps-to-a-greener-it-sy.html

 

 

Aside 25 Feb

An IS can be defined as the study complentary networks of hardware and software that people and organisations use. Orgqanisations use IS to collect, filter, process, create and distribute data. The study of IS is both a combination of studying what a business needs and how they can use technology to achieve these goals. Computer Information Systems (CIS) is a field studying computers and algorithmic processes, including there principles, their software and hardware designs, their applications and their impacts on society, while IS emphasizes functionality over design. Information systems can take the shape of many different designs, here is what a simple IS system looks like:    

How Information Systems has helped Coca-Cola

25 Feb

Coca-Cola is the worlds largest beverage company. They sell their products in almost 200 countries all over the world. Due to its size, monitoring the finances and logistics of their global enterprise is crucial and having the right kind of information system can mean the difference between success and failure.

They started out with an old system called the legacy system. This turned out to be very inefficient, it was not user friendly and a lot of costs were incurred because of these problems. They also did their financial plans manually on spreadsheets and were submitted as hard copies. This made it very difficult to update information and was a very big issue as they began to expand globally.

As they were growing an integrated business management system was needed to handle the different aspects of their worldwide corporation. They decided to incorporate Strategic Enterprise Management (SEM). This provided them with business planning for finances, data warehousing for information collection and data analysis, and can also generate financial reports and monthly sales forecasts. This information system is now fully implemented in the company and all the data it collects provides baseline information so that Coca-Cola can track the financial health and growth of the company.

Different types of information systems are needed for different companies. Each company has individual needs and requirements and finding the right information system to suit your company is crucial to succeed and compete in a market. As I’ve said before, it can mean the difference between success and failure.

References: http://mis1006100.pbworks.com/w/page/21454882/Coca%20Cola%20Case%20Study

Different types of Information Systems and why they fail?

24 Feb

Hi guys,

Today I will be discussing the different types of Information Systems then will explain the reasons why they occasionally fail. The many types of Information systems include;

  • Executive support system
  • Management Information System
  • Decision support system
  • Knowledge management system
  • Transaction processing system
  • Office automation systems
  1. An executive support systems – is designed to help senior management make strategic decisions. It gathers, analyses and summarises the key internal and external information used in the business.A good way to think about an ESS is to imagine the senior management team in an aircraft cockpit – with the instrument panel showing them the status of all the key business activities. ESS typically involve lots of data analysis and modelling tools such as “what-if” analysis to help strategic decision-making.
  2. management information system (“MIS”) – is mainly concerned with internal sources of information. MIS usually take data from the transaction processing systems (see below) and summarise it into a series of management reports.

    MIS reports tend to be used by middle management and operational supervisors.

  3. Decision-support systems (“DSS”) – are specifically designed to help management make decisions in situations where there is uncertainty about the possible outcomes of those decisions. DSS comprise tools and techniques to help gather relevant information and analyse the options and alternatives. DSS often involves use of complex spreadsheet and databases to create “what-if” models.
  4. Knowledge Management Systems (“KMS”) – exist to help businesses create and share information. These are typically used in a business where employees create new knowledge and expertise – which can then be shared by other people in the organisation to create further commercial opportunities. Good examples include firms of lawyers, accountants and management consultants.

    KMS are built around systems which allow efficient categorisation and distribution of knowledge. For example, the knowledge itself might be contained in word processing documents, spreadsheets, PowerPoint presentations. internet pages or whatever. To share the knowledge, a KMS would use group collaboration systems such as an intranet.

  5. Transaction Processing Systems (“TPS”) – are designed to process routine transactions efficiently and accurately. A business will have several (sometimes many) TPS; for example:

    - Billing systems to send invoices to customers
    – Systems to calculate the weekly and monthly payroll and tax payments
    – Production and purchasing systems to calculate raw material requirements
    – Stock control systems to process all movements into, within and out of the business

  6. Office Automation Systems – are systems that try to improve the productivity of employees who need to process data and information. Perhaps the best example is the wide range of software systems that exist to improve the productivity of employees working in an office e.g. Microsoft Office XP or systems that allow employees to work from home or whilst on the move.

 

Despite the obvious advantages of an Information system, it has its flaws. Many information systems fail because systems analysts try to build wonderful systems without understanding the organisation.

An example of these failures include Hudson Bay company in Canada in 2005, inventory system problems lead to $33.3 million loss.

Ford Motor Company in 2004, the purchasing system was abandoned after deployment costing approximately $400 million.

Thanks for reading!

References;

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