Critical role played by management in the development of an IS project.
More than 50% of IS projects fail while a staggering 30% are cancelled before they have been completed. Of those which do get completed many are not used when they are finally finished, due to a failure to provide the expected benefits. They also often suffer from budgetary issues with 51% of projects exceeding their budget by 189%, while only delivering 74% functionality. An example of this was when Ford Motors Co. abandoned their purchasing system after they spent an approximate $400,000,000 developing it. Many of these issues can be put down to poor management. Their lack of control allows for analysts to fall behind regarding their budget and deadlines. Their lack of monitoring also results in the development of sub standard projects which do not meet their requirements. It is evident from this that management play a vital role in the development process.
Their first role is to assess the information presented to them by analysts and to identify which projects have the potential to be successful. This is vital as it stops the company from wasting their man power and money developing projects which will not benefit the company, like what happened at Ford Motor Co.
Many projects fail because systems analysts attempt to build wonderful systems without understanding the organisation. It is the role of the management to make sure that they are fully aware of the requirements of the project and make sure that they keep them in mind throughout the design process.
Also often during the development of a project, 20%-50% of the original requirements change. It is the role of the manager to ensure that the system analysts are aware of these changes and successfully implement them into their design. This is of huge significance in ensuring the system meets its requirements.
It is clear therefore that management plays a significant role in ensuring projects arrive in on time and within their budget, all the while satisfying their requirements.