A systems analyst is an integral part of any organisation. The main duty of a systems analyst is to gather information from all stakeholders in an organisation and to identify a problem which needs to be resolved. It can truly be the difference between success and failure in a business. The role of an analyst is not just to gather information but it is also to ensure the efficient use of an organisations resources, be it people, finance or even time. The vast majority of new information systems fail and this is due to a mis-judgement when establishing what is required of the system. This can lead to huge losses within a business and this is a direct affect of not focusing on what the end users want and need.