Decision-Making Levels of Organisations
Well before we move onto the different information systems that are used to aid decision making we must first have a look at the levels of decision making within an organisation which require a various information systems to help with decision making.
- determines the objectives, resources and policies of the organisation
- it usually involves a small team of high level managers who deal with complex and non- routine problems
- the main problem in this area deals with the future and how the company can deal with a changing environment
- this area is concerned with how efficiently and effectively resources are used and how well operations are preforming
- it involves the management and requires close interaction with employees that are carrying out the tasks of the organisation
- it commonly deals with broad policies and objectives set out by strategic decision making
- this shows how to carry out the precise tasks set out by strategic and middle management decision makers
- it generally deals with determining which units in the organisation will carry out the task, establishing criteria for completion and resource utilisation evaluating outputs all require decisions about operational control.