Information System Problems

17 Feb

There are three dimensions to an information system:


1) Organisations: co-ordinates work through structured hierarchy and business processes. The culture of the organisation is embedded in its information system, for example the emphasis is placed on customer care or production of a good.

2) People: information systems require skilled people to build, maintain and use them. Managers and employees attitudes towards the systems affect the ability to use them productively.

3) Technology: helps improve profits, reduce costs, increase competitive advantages and ensure the survival of a business. For example data management technology and networking technology (internet, video chat).

Information systems can be good for organisations but can also be bad if not used properly. More than 50% of all IS projects fail. They fail for many different reasons.

1) Organisational problems: outdated business processes, inadequate resources, and a turbulent business environment.

2) People problems: lack of employee training, the work environment, lack of knowledge of organisation and poor or indecisive management.

3) Technology problems: outdated software, inadequate database capacity and rapid technology change.

There are many different solutions to all of these problems, some mean the difference between success and failure for an organisation. Build or purchase a new information system is one solution. An organisation can do this by getting an in-house application, a software package, an internet based application or it can outsource. The organisation should then get feedback from employees after its implementation so as to avoid another failure in the future.



5 Responses to “Information System Problems”

  1. sad111346076 February 18, 2013 at 12:18 am #

    Very informative blog! In your opinion what is the the biggest problem with information systems?

    • sad111343201 February 25, 2013 at 11:59 am #

      Thank you 🙂 Well I think the biggest problems are not knowing how to use the information system, not training the employees how to use it correctly and not getting an information system that fits the needs of the organisation. What do you think is the biggest problem?

      • sad111346076 February 27, 2013 at 9:47 pm #

        I would have to agree, without proper training for people using it,a multi-million euro information system is useless. Likewise, there is no point having a complex and expensive information system that doesn’t meet the needs of the organisation.

  2. sad112759089 February 18, 2013 at 1:10 am #

    What do you think is the the major failure problem in information systems?

  3. sad111374376 February 18, 2013 at 5:14 pm #

    Very helpful blog!

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