In this post I will discuss Group Decision Support Systems (GDSS) and why they are helpful for good decision making.
Group Decision Support Systems (GDSS) is another type of IS used for decision making. GDSS uses a virtual meeting or telepresence capability rather than physical group decision rooms which were used when these techniques were first developed. The technology “supports project collaboration through the enhancement of digital communication with various tools and resources. These types of programs are used to support customized projects requiring group work, input to a group and various types of meeting protocols” (Techopedia.com).
There are many advantages to GDSS, including:
- More precise communication
- Promotes group work in other areas
- Synergy (building on ideas of others)
- Objective evaluation of ideas
- Increased participation due to stimulation of individuals
- Possibility of global participation
A good example of an established company who use GDSS is Hewlett-Packard (HP). Their human-factors engineers work at locations all over the world, and they meet in person only once a year. The rest of the time, they have frequent, on-going meetings to discuss professional and company issues. But they have these discussions through an electronic conference and final decision making is donewith the aid of GDSS.