Information systems have become a vital part of our everyday lives. The function of information systems is now more focused on managing business processes as a whole, instead of focusing on specific functions. Information systems are becoming more important to focusing on the consumer. An information system is divided into two forms: Operations support systems and management support systems.
Operation support systems are software applications that maintain customer services, etc. They are used to monitor, analyze, control and manage systems. Examples of operation support systems are: Transaction Processing systems (TPS), Enterprise collaboration systems, and process control systems.
A Management support system is a subset of Management information systems. It expands the information that can be retrieved for the end user. Examples of this would be query functions or ‘what if’ scenarios. Management Information systems, Decision support systems, and executive support systems all fall under this type of system.
Networking is a trend evident in management information systems. This allows data to be transferred between businesses, and can even shorten the supply chain when ordering new products, etc.
To conclude, businesses clearly use information systems in every aspect of their work- from processing transactions, to making decisions within the business, as well as communicating with other businesses. Without information systems, a lot of businesses would fail, or at least lose a lot of money compared to their competitors. This is because I.S. helps the business overall, and does so easily.
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