Ways of Reducing Failure in IS

23 Feb

”Approximately 96% or workplace errors are attributed to what we call ‘human error’ but new research suggests that many ‘human errors’ are not only predictable but preventable” is a very relevant statement to this category of our IS module which I discovered in this article:http://www.talsico.com/pdfs/reducing_human_error_in_the_workplace.pdf . Most human errors occur due to a conflicting natures of the way humans work and think. It is also stated in this article that organizations need to have a better understanding of how the human brain works. It is such a simple idea and it makes perfect sense. All organisations should trial this idea in the workplace and see how effective it is. It can also help become more efficient in other areas such as customer services and industrial relations. Feel free to post your thoughts on this idea.

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