The modern day manager of a business not only has to insure an adequate information system is installed but also has to ensure that the companies employees have the necessary skills and knowlege in order to get the maximum benefit from the information system. An information system can be wasted and underutilized if the staff who use this system are not well equipped to use the information system, in order to ensure this problem doesn’t arise the manager must up skill his/her employees. Upskilling staff in the workplace is a fundamental strategy for personal and professional growth.
When a company introduces a new information system it is of vital importance that employees understand and can operate the information system in order to gain the maximum benefit that the information system can bring to the company. If staff members are not able to understand or operate the system they will became frustrated and disillusined with the system and this will damage employee productivity and staff moral.
The manager of the company must create an environment within the company that encourages constant learning and development of staff skills. Managers must allow for employee feedback to ensure all members of staff are well equipped to manage and understand the information system. Training of all staff members should commence before and during the introduction of the new system while constant feedback should be given by staff members.