We can view analysis from two perspectives . One perspective is that of the systems and what it is supposed to do. The other perspective is that of work practices followed by people. These people include those people who use the information systems and those who build the systems. Work practice itself can be divided into what people do individually and how they work in teams. Due to increased emphasis on teamwork, analysis must ensure that systems meet their objectives and that they also support teamwork within the system. Consequently a large number of people are involved in building a system.
The type of roles which are needed to build these systems are that of programmers, systems analysts, business analysts and network managers. However, perhaps the most important people in any system are its users. Users are people who have a stake in the information system because they need the system for their work within the organisation. These users define what new systems must do and specify the user requirements for the new system. The organisations Management is also involved in system development. Managers clearly define project business goals, estimate the resources needed and set the deadlines. Managers also monitor project process to decipher if the goals are being achieved. Management must at all times be aware of what is going on to ensure that it uses the organisations resources in the best possible way.
Next week we will follow up with communication.
Source: Hawryszkieqycz, Igor. “Systems Analsyis & Design”, 5th Edition, 2001.