In business, a teamwork approach moves people away from just seeing themselves as employees waiting to be told what to do and towards empowering them to have a direct say in how the business is run.
Every successful team must:
- Have a clear purpose.
- Have sufficient resources to do the job it is required to do.
- Have a team leader with good interpersonal skills, a positive attitude, who is able to get the best out of other team members, and also good at planning organising and controlling.
- Have team members who can get along with very different types of people and are prepared to take their team responsibilities seriously and to put the success of the team first.
In 1965 Bruce Tuckman came up with a four-stage model of how to become a successful team. Tuckman’s model explains that successful teams go through four stages: Forming, Storming, Norming and Performing:
- Forming: The team is formed and team members meet and get to know one another.
- Storming: Conflict often emerges early on as people with different views disagree over how the team should go about its purpose. Team members must be aware that disagreements should be centred around the problem and not around the personalities. The team leader has an important role ensuring that conflicts are minimised and do not damage the work of the team.
- Norming: The team begins to establish ground rules for working effectively together in terms of each person’s role, responsibilities behaviour and work methods.
- Performing: Once a team has settled down and has begun to perform well, all members should be working together towards the purpose for which the team was set up.