For my last blog on failures of IS, I will discuss an overview of Failure factors and how organisations can overcome these problems to make their information systems a success.
According to Dorsey (2000), all research that has been carried out on information systems , either failure or success of them , have shown that support from top management is key to a successful IS. Therefore if there is no support from top management then the IS can fall through at any given time. There are two other main resons for why IS projects fail :
- Poor Project Planning (specifically, risks were not addressed or the project plan was weak).
- The business case for the project was weak in several areas or missing several components.
An article, by Awatif Amin Qassim, has outlined some research for a successful information system. One such piece of research, which is referred to in her article, is the CHAOS study. This study was conducted by Johnson et al (2000). They have defined a recipe for success as CHAOS 10. “Moreover, they have clearly explained that no project requires the entire 10 recipe ingredients for success, but the more factors present in a project, the more value can be added to the project.”( http://www.intosaiitaudit.org) Each success facto has been weighted according to its influence on the project’s success. The more success rate , the lower the risk
In conclusion, many IS projects fail, but many are due to the same reasons. To overcome this common failure in IS projects, organisations need to make sure that the project has the full support of top management, they need to make sure that they don’t go over budget and they need to make a flawless plan.