Information systems may be viewed as a purely strategic tool – they help the business to run more smoothly and they make business processes more efficient. However, in more recent times, information systems have become so much more than a strategic tool; in some cases, they may even be a tool for survival.
Some businesses cannot function without a working information system. They would simply break down and leave the market. Many businesses today use the internet as their sole means of communication with their customers, eg Ebay and Amazon. In their cases, it is obvious that they need to have a strong, effective information system in place to deal with the day-to-day running of the business. They must be able to store their information, such as inventory data, payment status, and customer details, securely. If something were to happen to all of this information, the business would undoubtedly go under.
Having a business which relies so heavily on information systems is risky but it is a more modern way to conduct business. By having an information system that can handle this pressure and by having the staff that can use the system to its full potential, the business will survive and grow to its full potential. Similarly, if the information system is not as effective as it should be, its power as a tool for survival will be limited and the business will suffer.