The topic is is regarding decision making in an organisation. Any organization faces making decisions on a daily basis. Organizations make some decisions after a great deal of research and forethought, while making others on the spur of the moment in reaction to an emergency situation. The impact of organizational decisions can be long-term and far-reaching, or it may be short-lived and practically unnoticed. No matter what results from a decision, someone has to take ownership of it.
Leadership in an organization can mean a business owner, a board of directors, company president or a chief executive officer. No matter who represents the leadership of an organization, he will ultimately be responsible for a decision that is made at any level. An organization’s leadership team makes long-range, strategic decisions after weighing both internal and external factors. Industry trends, economic swings, supply and demand, staff issues and liability are all considerations that leadership reviews. Once the team determines the impact of those factors, it makes decisions it believes will benefit the organization in the long run.
Management teams are often responsible for decisions that affect daily operations of an organization. Items such as staffing needs, work flow processes, resources and the handling of day-to-day events fall on the shoulders of managers. A business owner places his trust in a manager to handle these types of decisions so that he is not bogged down with everyday operational issues. A good, well-trained manager is confident in making decisions without conferring with leadership. He understands his decisions may have consequences, but he has the knowledge to make the right decision that is best for the organization.
Committees are assigned decision-making responsibility for particular projects or issues. These are decisions that are not taken lightly, and that require sufficient time for research and evaluation. An organization chooses committee members based on expertise in the subject, as well as representation across the organization. The committee performs due diligence on the issue, prepares a report and proposes a decision to leadership. The ultimate decision may revert to leadership, or it may be a consensus between the committee and leadership. If the committee was granted autonomy, it makes the decision on its own. However, the leadership still retains ultimate responsibility for decisions made on behalf of the organization.
An organization that thrives on open communication will survey its constituents when contemplating a decision. Feedback from all levels of the business can garner different perspectives that will help leaders make a more educated decision.
A decision made by an individual in an organization can make someone a hero or be the cause of his demise. Decisions made by an individual are often a reaction to a situation that is perceived to be an emergency. If the situation is dire and the individual’s decision results in saving the day, it can have a positive impact on his stance in the organization going forward. If the decision is incorrect, or is made in haste, the individual faces a loss of credibility among his supervisors and peers. The adage “act now and ask for forgiveness later” can be a risky undertaking, but there are times when the individual has no other choice.