Information system initiatives usually fail due to business, organizational, or cultural reasons. There will always be flaws in technology and this is a reality that needs to be accepted. Success or failure of a system ultimately depends on how project leadership manages the full range of technical and non-technical issues.
- Poor Communication. Enterprise projects usually impact a large amount of people. This requires constant communications to all levels of people throughout the organization. A strong communication strategy can help with this.
- Underestimating or ignoring impact of change. This is another way of saying poor change management. People need to know WIIFM (what’s in it for me). Resistance to change can kill any project. Your initiative must have a champion who carries a lot of clout.
- Lack of Leadership. IT Leadership requires excellence in three key areas: Technology, Business, and People. If the leadership is missing any of the three components you are doomed.
- Lack of strong executive sponsorship. For these projects to succeed you must have somebody high up in the organization with a lot of clout.
- Poor project management. Often, large enterprise initiatives have a ton of logistics that need to be identified and managed accordingly.
- I feel these are the most obvious reasons for project failure that need to be addressed. Let me know what ye think.