Unfortunately it’s the end of my blogs! 😦 Therefore I’m going to take a look at what the future holds for IS analysts and what is likely to be required of them.
The five following characteristics are sure to be vital:
1. Emphasising clients’ needs
2. Communicating between clients and technicians
3. Maintaining a high degree of involvement with the client
4. Maintaining a high degree of synergy between analyst and client
5. Increasing client understanding of the innovation.
I think the future predominately lies in innovation! It is a given that analysts must possess the technical expertise to do their jobs. However, there must be more interaction with end users by systems analysts. The orientation of the analyst must be more toward the end user rather than the IS department. The solution to the problem must be what the end user needs, not what IS perceives are the users’ needs, as has been the case too often in the past. The analyst must demonstrate genuine concern for the clients’ needs. Further, the analyst must be able to identify the opinion leaders among the users and seek their help in convincing others about the benefits of the system.
Once information systems requirements have been finalised, systems analysts play a continuing role in the structuring of that information in terms of the way it is collected, processed, stored and reported.
As end users become more IS literate, new systems building efforts should be even more effective than those of today. As users are better able to explain their needs, the whole process improves and the company becomes more competitive because it has systems that truly reflect their needs. It is only after the true information requirements of users have been determined can the analyst proceed in the logical and physical development process.
As we move forward in time, people knowledge along with technical knowledge will pave the way toward a new level of IS expertise.
Thanks for following my blogs! 🙂