Hey Guys, as this is my last blog I’ve decided to do a quick recap of basically what I’ve been talking about over the last few weeks all summarised into one blog. Hope ye will find it useful.
The British Computer Society defines information systems as “software that has been written to support human activity within an organisation”.
So at what point can we say that an information system has failed? Well an information system has failed when it:
• Goes way over budget
• Is not operational at a specific time
• Does not do what it was intended to do
• Does not fit in the organisational structure or work processes
Information system failure is not caused by just technological difficulties but also human resource issues and the functionality within a business
Organisations need to be aware of the causes of information system failure because unfortunately failure rates are very high, much much higher than success rate. The harsh reality is most projects are destined to fail before they even begin.
Here are some causes of Information system failure in:
• Requirements do not represent the actual needs
of the customer.
• Improper planning
• Lack of and poor communication
• Requirements are incomplete or conflicting.
• Customers, requirements analysts, and
software engineers who develop the system
have problems understanding and communicating with each other.
• Both a lack of proper leadership and poor leadership
• Unrealistic expectations
• Inability to keep within the budget