To expand on my first blog, I would like to explain today the major roles of Information Systems.
There are three very important roles:
- Support Competitive Advantage & Decision making
- Support Business Decision Making
- Support of Business Processes and Operations
These roles all operate on different levels.
1.Support Strategic Advantage: operates on a strategic level, and an example of this is when the head office uses systems to look at sales trends across stores to identify ways to gain competitive advantage over other retailers.
2. Support Business/Managerial Decision Making: operates on a tactical level, and an example of this would be where in store managers use systems to decide what lines to add or discontinue.
3.Support Business Processes and Operations: on an operational level. An example of this kind of information system is the paying of employees, the tracking of inventory, and the recording of customer purchases in a retail information system.
These 3 aforementioned roles are in my opinion the three most important. See below an image to back up my previous statements.
These roles along with many others are the jobs of Information System Managers. The link to the YouTube video below shows and explains the day to day work of an Information Systems Manager
Hope this blog and video explains more to you about the roles of Information Systems, in a clear and defined way. Thanks for taking the time to read 🙂
My next blog will explain how useful Information Systems are in business and everyday life.