An information system can be extremely beneficial to a company, however when an information system fails the results can be devestating and can even lead to the demise of the company. There have been many examples of companys collapsing due to a failure in an information system. I would like to discuss examples of companies and organisations that have suffered huge financial loss due to the failure of an information system.
Irish Electronic voting Failure 2004
This information technology failure is perhaps the most famous in irish polotics and is widely regarded as the biggest waste of the tax payers money ever recorded in irish history with the failure causing the irish economy 55 million euro. It was implemented by Taoiseach Bertie Ahern who wanted to make the irish voting system more efficient.
Reason For Failure: The implementation of the system was not well recieved by the general public who worried that it would lead to a lack of transparency and also the elections could be open to manipulation if these electronic voting systems were used. It then transpired that the electronic voting machines could be easily hacked and manipulated. The system was never implemented and lead to 55 million euro of the tax payers money being wasted.
Hilton Hotels Information system failure
Hilton Hotels attempted to implement a system that allowed customers to Confirm reservations for hotel bookings and Car rentals online. This information system was to be brought in with the intention of making the booking system easier for both the consumers and the company.
Reason For Failure: After 4 years and 125million dollars invested the project crumbled in 1992 when it became clear that the company would miss its deadline by 2 years.
Tri Valley Growers Information System Failure
A giant agricultural co-operative, Tri Valley bought at least $6 million worth of ERP software and services from Oracle in 1996. This lead to a $20 million lawsuit claim by Tri Valley against Oracle.
Reason For Failure: None of the software worked as promised and some of it could not be installed by Tri Valley. Oracle denied any wrong doing. Tri valley lost the court case and was left with a net loss of $30 million.