Levels of Decision making
Strategic decision making made by managers who are knowledge based and are used to dealing with major problems in the company. These managers are there to provide the necessary support for the organisation and normally work in small groups.
First we should know that there are 3 different forms of decisions:
° Structured decisions
° Un-Structured decisions
Structured decisions by contrast are repetitive, routine and involve a definite procedure for handling.
Unstructured decisions Where by the manager has to provide judgement, evaluation and insights into the problem definition.
Semi-structured decisions; clear cut answer provided by an accepted procedure.
Stages for making decisions include:
Intelligence identifies the problem, gather the information and communicate to the rest of the organisation.
Design: used to identify alternative solutions. DSS is used here.
Choice, were management chose among alternatives, keep track of consequences cost and opportunities.
Implementation, this is reporting on specific solutions and possible improvement actions.
Traditional MIS is information that can help identify problems in a system.
DSS can be used specifically in the design stage because these are simple models that can be quickly develop and with limited data.
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