Knowledge is power as the old saying goes. In order for a systems analyst to fulfil their role properly an extensive inventory of information is required. The knowledge a systems analyst must posses includes a vast know how of:
Computer Electronics: A knowledge of circuit boards, processors, chips, electronic equipment. Up to date understanding of computer software and hardware, including executing applications and programming.
Customer and Personal Service : A knowledge of principles and processes for providing customer and personal services. This will include customer needs assessment and evaluation of customer satisfaction. An analyst must also meet quality standards for services provided.
Mathematics: Systems analysis requires a broad understanding of the mathematical principles of calculus, statistics, arithmetic,geometry and their applications in information systems.
Engineering and Technology: Knowledge and the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various systems and programs.
Design: Knowledge of design techniques and tools. Knowledge of the principles involved in production of precision technical plans. Ability to create blueprints, drawings, and models.
Education and Training: Knowledge of principles and methods for training and curriculum design. An aptitude for teaching and instruction for individuals and groups. The monitoring and evaluation of training effects on user or employee performance.
Communications and Media: Knowledge of media production, communication, and the dissemination techniques and methods of. This includes alternative ways to inform and entertain via written, oral, or visual media.
Clerical : Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
With all this information a good systems analyst is an intelligent well rounded employee who can be relied on and trusted.