The Maintenance Phase occurs once the system is operational. It includes implementation of changes that software might undergo over a period of time, or implementation of new requirements after the software is deployed at the customer location. The maintenance phase also includes handling the residual errors that may exist in the software even after the testing phase. This phase also monitors system performance, rectifies bugs and requested changes are made.
Maintenance, often turned support, is a crucial activity for linking the experiences of users/customers with the product delivery organization. We consider perspectives on high tech maintenance from bug fixing through to design focused activities.
- Keep system live
- Maintain code
- Update software when required
The following video briefly summarises the Maintenance Phase of SDLC:
Basically Maintenance is what happens during the rest of the software’s life: changes, correction, additions, moves to a different computing platform and more. This, the least glamorous and perhaps most important step of all, goes on seemingly forever.
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